Running an Elevator Door Manufacturing Business: Treat Your Customers Like Family | JT Peelle

In this episode, Matt Allred interviews JT Peelle, President and CEO of Peelle Company, about his career path from truck driving to sales, accounting, and management in the elevator industry. Peelle Company is a 5th generation family business that manufactures elevator doors. JT discusses how he got involved in the business, the importance of treating customers like family, and advice for those starting careers in the elevator industry.

Chapters:

00:00 Introduction

00:31 Overview of Peelle Company and JT Peelle’s role

01:26 Starting his career at Peelle 02:31 Aspirations to join the family business

03:24 Challenges of working for a family business

05:14 Importance of letting the next generation lead

08:10 JT’s college studies

09:28 Early history of Peelle Company

14:19 Peelle’s continued elevator door installations

16:16 Importance of customer service exemplified

18:08 Advice for careers in the elevator industry

20:32 Mentoring future generations