Having a Service Mindset: A Former Property Manager’s Perspective in the Elevator Industry | Erin Fabian

In this conversation, I spoke with Erin Fabian with MODPROS Elevator, about her journey from property management to working in the elevator industry. We discussed the complexities of elevator systems, the importance of elevator-related education for property managers, and the challenges involved in maintaining trust with elevator contractors. Erin emphasized the need for a service…

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LiftComm’s EAV Elevator Phone: High-End Safety and Accessibility

In this episode, I met with Joe Barone, Senior Client Manager at LiftComm. We discussed their EAV Elevator Phone, an audio and text communication solution in compliance with ASME 17.1 codes that allows speaking or hearing-impaired people to communicate in case of emergency. We discussed the progression of elevator emergency communications, the rigorous testing processes…

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How an Artist’s Mindset Transformed a Small Elevator Business | Anya Codack

In this conversation, I sat down with Anya Codack to discuss her unique journey from aspiring artist through software development and consulting to taking over her family’s elevator supplier business, Delco Elevator Products. Anya shares the challenges and lessons she learned in entrepreneurship, the importance of customer experience and the value of building a strong…

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More Than Fixtures: The Mission Behind PTL Equipment

In this episode, I visited an elevator industry supplier called PTL Equipment in Toccoa, Georgia. I met with Jonathan Wright, the owner of the company, who started in drafting, worked his way up, and later bought the company. I also met with the national sales manager, Jonathan Latham, a veteran of the elevator industry for…

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