Why Elevator Technician Turnover is Hurting Customers—and What Can Help | Bernard Lee

Today’s guest is Bernard Lee, a longtime property manager who has spent more than thirty years working with elevator service companies. He’s seen the value of having technicians who know a building inside and out, and he’s also seen what happens when that continuity disappears. In this conversation, we discuss trends he’s seen in elevator…

Watch the interview on video  

How Elevators Built the Modern World | Lee Gray

Today’s guest is Lee Gray, an architectural historian whose career took an unexpected turn when a graduate school research paper sparked a lifelong fascination with elevators. More than forty years later, he has become one of the world’s leading authorities on the history of vertical transportation. His research has been featured by National Geographic, CBS…

Watch the interview on video  

Elevators, Codes, and Consequences: Lessons from 55 Years in the Industry | Lee Rigby

Today’s guest is Lee Rigby, an elevator code expert who has spent more than 55 years in the elevator industry as a mechanic, contractor, inspector, instructor, consultant, and now expert witness. In this episode, Lee shares insights from decades of interpreting and teaching elevator codes and explains some of the industry’s most common misconceptions about…

Watch the interview on video  

Elevator Traveling Cables: Innovation, Codes, and Reaching New Heights | Dillard Green

Today’s guest is Dillard Green, a manufacturing and engineering expert with over four decades of experience supporting the elevator industry. Throughout his career, Dillard has worked at the intersection of manufacturing, engineering, code compliance, and innovation, helping develop solutions for everyday buildings and iconic projects like the Burj Khalifa and Disney’s Tower of Terror. In…

Watch the interview on video  

From Mechanic to Business Owner: Residential Elevator Franchising

This episode is a recording of a live broadcast about residential elevators and franchise ownership with Casey Dyon and Alex Martin, owners with Nationwide Lifts. Residential elevators are becoming an increasingly practical accessibility solution, and franchising provides experienced elevator professionals a supported path from technician to business owner. Alex and Casey share their journeys from…

Watch the interview on video