Uncategorized
Why Elevator Technician Turnover is Hurting Customers—and What Can Help | Bernard Lee
Today’s guest is Bernard Lee, a longtime property manager who has spent more than thirty years working with elevator service companies. He’s seen the value of having technicians who know a building inside and out, and he’s also seen what happens when that continuity disappears. In this conversation, we discuss trends he’s seen in elevator…
Watch the interview on videoHow Elevators Built the Modern World | Lee Gray
Today’s guest is Lee Gray, an architectural historian whose career took an unexpected turn when a graduate school research paper sparked a lifelong fascination with elevators. More than forty years later, he has become one of the world’s leading authorities on the history of vertical transportation. His research has been featured by National Geographic, CBS…
Watch the interview on videoElevators, Codes, and Consequences: Lessons from 55 Years in the Industry | Lee Rigby
Today’s guest is Lee Rigby, an elevator code expert who has spent more than 55 years in the elevator industry as a mechanic, contractor, inspector, instructor, consultant, and now expert witness. In this episode, Lee shares insights from decades of interpreting and teaching elevator codes and explains some of the industry’s most common misconceptions about…
Watch the interview on videoElevator Traveling Cables: Innovation, Codes, and Reaching New Heights | Dillard Green
Today’s guest is Dillard Green, a manufacturing and engineering expert with over four decades of experience supporting the elevator industry. Throughout his career, Dillard has worked at the intersection of manufacturing, engineering, code compliance, and innovation, helping develop solutions for everyday buildings and iconic projects like the Burj Khalifa and Disney’s Tower of Terror. In…
Watch the interview on videoFrom Mechanic to Business Owner: Residential Elevator Franchising
This episode is a recording of a live broadcast about residential elevators and franchise ownership with Casey Dyon and Alex Martin, owners with Nationwide Lifts. Residential elevators are becoming an increasingly practical accessibility solution, and franchising provides experienced elevator professionals a supported path from technician to business owner. Alex and Casey share their journeys from…
Watch the interview on videoPreparing Your Elevator Business for a Successful Exit | Jessica Hellman
Today’s guest is Jessica Hellman, a business advisor specializing in mergers and acquisitions with Lift Business Advisors, Inc. With a background in applied mathematics and data analysis, Jessica has helped business owners understand what drives value, growth, and successful transitions. In this episode, we discuss private equity, business valuation, trust, and the steps owners can…
Watch the interview on videoElevator Expertise & AI: Preserving the Past While Building the Future | Carlos Escobar
Today’s guest is Carlos Escobar, Traction Elevator Aficionado with Hyperion Solutions. Carlos grew up in a machine shop surrounded by craftsmen who could turn raw metal into solutions and that mindset still drives everything he does today. Carlos has spent his career tackling the toughest elevator modernization challenges and preserving century-old machines. More recently, he…
Watch the interview on videoThe Voice of the Elevator: Smart Maintenance & Connected Buildings | Robert Schram
In this episode, I sat down with Robert Schram from Cedes to talk about how technology is reshaping the elevator industry. Robert’s path into elevators started in construction, laying flooring to fund surfing trips, before eventually working his way from field repair into some of the most advanced conversations happening around IoT, predictive maintenance, and…
Watch the interview on videoBuilding the Next Generation of Elevator Professionals (ABC Apprentice Program): LIVE BROADCAST
In this live episode, I met with Nick Tucker and Brian Thibault. Nick has been in the elevator industry for over 10 years and is a licensed elevator mechanic with experience in service, repair, modernization, and commercial operations. He currently serves as the Commercial Operations Manager at South Jersey Elevator. In addition to his operational…
Watch the interview on videoReflecting on 46 Years in the Elevator Industry | Michael Ryan
Today’s guest is Michael Ryan, vice president of business development with the Peelle company. Mike is a long-time elevator industry leader whose career spans more than 46 years. From being hired over the phone into the wrong role to becoming one of the industry’s most recognized experts in freight elevator doors, Mike has seen decades…
Watch the interview on video