Rick Milefchik is the Chief Operating Officer of Access Elevator Supply in San Francisco and Quality Elevator Products in Chicago. Rick started in the industry in 1981 with Montgomery Elevator as a 16 year old high school student, and grew from there. He spent 32 years with Montgomery/Kone and 8 more with ECS Corporation before…

Jeff Smith started his career in new installation and modernization sales in Virginia. Over the past 20 years, Jeff has held various sales and sales leadership roles, and has also spent time in P&L. Jeff is currently the Regional Business Development Manager with Smartrise Engineering for much of the Northeast. Jeff is full of enthusiasm…

Joel Frohlinger grew up in an elevator family in New York City and is a proud graduate of the University of Oklahoma. Joel has worked in the elevator industry for over 56 years; he started as a helper, ran his own business for about 34 years and still works as a consultant. Joel loves the…

Joey Austin is the president of Atlantic Elevators, a residential elevator contractor in North Carolina. Joey started as a helper in 2003 and quickly moved up to being a foreman. In 2009, Joey moved to the Bay area of CA and in 2012, he moved to Virginia, where he continued to perfect his skills. In…

Loannie Reyes, also known as the “Elevator Chick”, is the CEO of Authentic Elevator Services, headquartered in New York City. Loannie and her husband Quinn are originally from Puerto Rico and came to New York with the dream of learning the business and starting an elevator company in Puerto Rico. In addition to being the…

Amy DiPaolo is the Chief Sales Officer and an equity partner with Champion Elevator, headquartered in New York City. Amy started her career at Dover elevator at age 18 working a temp job in the office and she has never looked back. Amy is an ambitious learner and has performed every job possible and learned…

John Koshak joined the elevator industry when he was working as an electrician in San Francisco in 1980. John worked in all areas of the field, many office roles and also in manufacturing and design. John is passionate about safety and honesty in the organization, and he has the tenacity to fight for what he…

Nick Gretsuk is Executive Vice President of CEC Elevator Cab Corp and Sterylift. Nick joined the elevator industry almost 30 years ago, and has worked in a variety of roles, both in the field and manufacturing cabs. In 2020, Nick invented Sterylift to clean the indoor air of elevators, and to help make the world…

Joe Mcanulty is the General Manger of Liberty Elevator Experts, an elevator and consulting firm located in the Philadelphia area with operations all over the US. Joe started in the field as a helper and learned all he could with the trade. Eventually Joe was offered an opportunity to work in the consulting world and…

Today, we talk with Jonathan Fox, a founding member and owner of Resolute Elevator in Burlington, NC. Jonathan Started in the Elevator Industry at the very bottom and quickly learned the trade. In 2017, he and his wife took a leap of faith and started Resolute Elevator. Jonathan knows that as he is true to…