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In this interview, I sit down with Gerry Adams as he shares his multifaceted career journey from mechanical engineering and chemical sales into the elevator industry. Gerry delves into his experiences managing business operations and sales in the elevator sector, highlighting the challenges of transitioning mid-career, the importance of hands-on learning, and the need for…

In this episode, I interviewed the President and CEO of Express Elevators & Lifts, Puneet Mehta, to discuss the importance of customizing freight elevators, and the innovative solutions like zero-pit and modular hoistways that they offer. Express Elevators’ expertise in pre-sales consultancy and project management ensures that each elevator is tailored to fit specific operational…

In this conversation, I sat down with Amy DiPaolo, the president of the National Association of Elevator Contractors, to discuss her personal experiences with the NAEC, the benefits of membership, and their initiatives aimed at education, safety, and empowerment. Amy encourages elevator professionals to get involved with the association to experience greater personal and professional…

I interviewed the co-founder of Nationwide Lifts, Andy Darnley, to talk about what sets residential work apart, how diversification has fueled Nationwide Lifts’ growth, and opportunities for elevator technicians to step into entrepreneurship through launching a franchise with Nationwide Lifts. Nationwide Lifts is a leader in residential elevators and one of the first companies in…

In this episode, we talk with Paul Neal about how she found her path in the elevator industry, the challenges she faced early on, and how ADHD became her superpower. What may have seemed like a weakness became a real strength in helping customers solve problems, building relationships and thriving in a complex environment. Chapters:…

In this episode, I sit down with Sarah Trujillo to talk about how she entered the elevator industry and some of the challenges she faced. As Sarah dug in and asked questions, she became instrumental in transforming the company’s workflow through systems and innovation. Little did she know that it would lead to even bigger…

Today’s episode brings together the experiences of three women as they reflect on what it means to build a career in a male-dominated trade. Featuring Erin Scott with ATIS, Emerald Kuhns with NAESA International, and Shannon Drezek with the IUEC. They share the challenges they’ve faced, the programs and support systems that made a difference,…

In this episode, I interviewed Travis Hall, CEO of Alliance Elevator Solutions. Travis discusses the concept of being first in class in business, emphasizing authenticity and aligning with the right partners. He shares insights on navigating industry challenges, the value of educating customers, and the significance of understanding customer needs for long-term relationships. Travis encourages…

Today, I’m talking with Marc Hirsch, business development manager for the Americas region of Ziehl-Abegg. Ziehl-Abegg is a company headquartered in Germany that has been in the elevator industry for about 100 years. Their core products are gearless elevator machines and frequency inverters. Three years ago, Marc transitioned to the North American headquarters in North Carolina…

In this conversation, I talked with Bill McGrath, Loannie Reyes, and Veronica Querales about the staffing challenges in the elevator industry. We explored the need for language skills, the importance of training and development, and the creation of career paths for new talent. We also discussed cultural perspectives on work and the value of trade…