Posts by Averi Harris

In this episode, I sat down with elevator industry experts Angelo Mottola, Bali Harmath, and Anthony Marchese to discuss the transformative impact of AI and IoT on elevators. We explore how intelligent elevators can enhance urban mobility, improve user experiences, and provide predictive maintenance to reduce downtime. The conversation also delves into energy efficiency, cybersecurity…

Rick Milefchik, leader of Access Elevator Supply and Quality Elevator Products, discusses the importance of creating positive customer experiences. He emphasizes the need for responsive, transparent, and personalized service. Milefchik highlights the impact of Extreme Ownership culture, where employees take full responsibility for their actions. He also addresses the challenges of short product life cycles…

Brad Hoersten discusses Elevator Zip and its new AI-powered tool, Bolt, designed to streamline the sales process in the elevator industry. Elevator Zip helps mechanics capture and propose repair sales leads more efficiently, reducing the time it takes from weeks to minutes. Bolt allows mechanics to create estimates, convert them to proposals, and secure customer…